At OCSHRIMPS, we are committed to ensuring the best experience for our customers. That's why we proudly offer a 100% Live Arrival Guarantee on all live products purchased from our online store. If your live product does not arrive in a healthy and viable condition, we will work promptly to address the issue, whether that means providing a replacement or issuing a full refund.

We dedicated to providing only the highest quality stocks for our valued customers. Each live stocks in our selection is sourced from reputable suppliers and undergoes rigorous quality checks to ensure it meets our exacting standards.

We prioritize freshness and health, ensuring that our fish are delivered to you in optimal condition. Our commitment to quality means you can trust that every purchase is not only top-notch but also responsibly and sustainably sourced.

Our efficient processing and shipping procedures are designed to minimize delivery times, so you can enjoy your purchase sooner. Most orders are dispatched within [insert time frame, e.g., 1-2 business days], and we offer various shipping options to suit your needs.

We track every shipment to keep you updated on its status, ensuring peace of mind from checkout to delivery. For any questions or special requests, our customer support team is always here to help.